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Cloud Computing is a game changer in the world of BPOs. In today’s tech times where companies sought to shave costs off non-core activities, they opt to third-party service providers. But shedding off the traditional systems, now they’re looking firstly for the cloud services before making a choice. Cloud is a new form of outsourcing … Continue reading “Is Cloud Computing Services a new mode of Business Process Outsourcing?”

Customers are the most focused trait for any small business. But it may be difficult for a tiny business to answering the phone calls while handling day to day office operations. On the same note, answering calls is important as with poor customer services there are more chances to lose business. So, what to do … Continue reading “How Call Center Services are Helpful for Small Businesses?”

Ecommerce platforms essentially assist online businesses and shoppers in managing a myriad of functions such as inventory, creation of accounts, wish lists, maintenance of order histories and assessing margins. While the involvement of a solution provider such as Pay Pal may suffice a smaller ecommerce portal, growing businesses that keep innovation as their benchmark, and … Continue reading “Clash of the Ecommerce Titans : Magento Go Vs Shopify Vs Bigcommerce Vs Volusion Vs Shift4Shop”

The internet has changed the nature of client-business relationships in so many ways, some of them for the better, others for the worse. The mass adoption of several digital platforms and services has brought companies and their clients closer together, but they have removed a certain personal element that direct communication provides. We are proud … Continue reading “Octopus Tech Solutions Now Featured on Clutch”