Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.
In a blog post, we published on our site in January of 2018, we talked about how artificial intelligence was reshaping the call center industry. In that post, we shared out opinion about how customer service was and is going to be impacted by the use of artificial intelligence and automation going forward. In this … Continue reading “Should Call Center Teams be Worried about the impact of AI?”
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Content is the most important tool for any website when it comes to online marketing, increasing traffic and overall SEO. You cannot go through any how-to guide about SEO these days without reading about how essential good content is. But it is not only about having high-quality content on the site. It also needs to … Continue reading “Tips for Creating the Perfectly Optimized Blog Post as Per SEO Standards”
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Ensuring that your website is mobile friendly is no longer an after-thought. Today nearly 50-60% of all web traffic comes from mobile devices. This means that if your site is not optimized for a positive experience on these devices, you are alienating a big chunk of your potential customers. Not only is having a mobile-friendly … Continue reading “Website Not Mobile Friendly? Follow these 10 Tips to Remedy It”
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Curious to know about Google Lens and Google VPS (Visual Positioning System) then you have landed into a perfect place. Here, is the glimpse of Google Lens and Google VPS (Visual Positioning System). Introduction What is Google Lens? One of the Biggest announcement that GOOGLE made in 2017 was the launch of Google Lens, but … Continue reading “Basic Introductory Guide to Google Lens and Google VPS (Visual Positioning System)”
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Generating leads is one of the most vital functions of any business team. New leads are the life-blood of a company’s financial growth as it ensures a solid flow of new clients. New clients mean more growth for the company and all the stakeholders involved in it. These days businesses have so many different channels … Continue reading “Does Telemarketing Still Have a Place in Lead Generation?”
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Australia is a growing economy. In the fiscal year 2017-2018, they reported a GDP growth of 2.9%. There has been a major growth, especially in the service sector of Australia. It is safe to say that a majority of the economic boom in Australia’s business is because of their service sector and the new companies … Continue reading “How Australian Companies Benefit from Outsourcing to India”
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Generating solar leads is not a task of putting butter on bread. In recent times, the solar industry taking a boom in different countries like the USA, Australia, India, etc. and becoming a major trend. An increased need to cut the electricity costs led to a surge into great demand for solar panels. However, solar … Continue reading “Solar Lead Generation – Tips to Get Some Smart Solar Leads”
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With increasing market challenges, customer service jobs are becoming tougher. Dealing with different people and trying to meet their expectations is not an easy task. It takes patience, sharp intellect and wisdom to navigate through the various customer moods. And after all the hurdles provide a professional service. Customer service has become an essential part … Continue reading “Customer Service Provocations – How to Assist Efficiently”
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