Customer Experience: The Hottest Buzzword in Business These Days

Customer Experience or more popular its abbreviated form CX is the ubiquitous term in business these days. But what exactly this term is? This question may nod in the mind who are new in their business. So, let’s first start with defining the word is the sum of all touchpoints and interactions a customer has … Continue reading “Customer Experience: The Hottest Buzzword in Business These Days”
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