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Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.

How Call Centers help Reduce Operating Costs of Business

reduce operating costs

While looking to grow or expand your business, hiring a dedicated call center to contract out your customer support service can give your business the very edge it needs to move ahead of the competition. The business industry already understands this fact well enough that companies who outsource gain much in terms of reduced costs … Continue reading “How Call Centers help Reduce Operating Costs of Business”

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Top Benefits of Video Surveillance in Retail Stores

Retail-Surveillance

Do you know which sector report the highest number of shoplifting experiences? Yes, you’re right, the retail industry. Why? Simply because thieves have more opportunities to steal here than anywhere else. As a result, the retail industry loses billions of dollars per year to theft and shoplifting not just to thieves and opportunists but employees … Continue reading “Top Benefits of Video Surveillance in Retail Stores”

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Working with B2B vs B2C Telemarketing for Business Growth

b2b-telemarketing

Telemarketing has always been an invaluable sales asset among entrepreneurs throughout the world, though no matter how successful a campaign you run, the difference between its success and failure will always boil down to the techniques used in planning and proper execution of those campaigns. Now B2B (Business to Business) and B2C (Business to Consumers) … Continue reading “Working with B2B vs B2C Telemarketing for Business Growth”

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How Call Centers are shaping the Future of Restaurant Industry

Restaurant-Call-Center

If your primary wish involves getting your restaurant recognized as one that is known for valuing its guests among its competitors then it is extremely important that you start addressing your customers complaints, feedbacks, and doubts in a proactive manner. However, achieving something like this is not at all easy, not since the booming current … Continue reading “How Call Centers are shaping the Future of Restaurant Industry”

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Building a Workforce in Alignment with a Customer-Driven Approach

customer-driven-approach

Today’s fast-changing world along with its disruptive technology and digitization of almost everything known to mankind has irrevocably altered our business world and ushered us into a new era of consumerism. An era where a certain group of companies that focus more on capturing the rational needs of customers (through products and service offerings) rather … Continue reading “Building a Workforce in Alignment with a Customer-Driven Approach”

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Number of Ways Telemarketing can help Grow Your Business

Telemarketing-Blog

A telemarketing service is a quick and affordable method that uses the telephone to contact prospective customers in order to help generate leads, make sales along with gathering marketing information. Besides agents calling directly, pre-recorded sales talk is also used to be played over the phone upon automated dialing. It is a highly interactive tool … Continue reading “Number of Ways Telemarketing can help Grow Your Business”

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Advantages of Outsourcing Web Development Services to India

web development india

If you consider today’s global economy, outsourcing services from a web development company in India provide a much better alternative when compared to hailing services from the US or other such Western European countries. Just the passion or the expertise with which a dedicated Indian outsourcing company handles web design every day is hard enough … Continue reading “Advantages of Outsourcing Web Development Services to India”

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A Beginner’s Guide to Implement Social Media Customer Support

Social media customer service

Gone are the days when the consumers expect support after they had purchased the product. Today, in the age of social networking, customers expect companies to offer their support long before they have made their mind to purchase and way after they have made that purchase. Nowadays, customer service is not just a stand-alone process … Continue reading “A Beginner’s Guide to Implement Social Media Customer Support”

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