We are a leading call center outsourcing firm with clients on a global scale. We offer creative solutions to our partners to help them play a meaningful role in people’s lives. We are the future of outsourcing.
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Octopus Tech is a dynamic, new model call center outsourcing organization that is as flexible as its customers are unique. We use our many years of industry level experience to ensure that our clients get the results they deserve. We are as much dedicated about working on projects today as we were back since this company was established.
Web design is an extremely important part of any project/brand. That’s why our web designers leave no stone unturned when it comes to bringing out your dream to reality. Our outsourced web design services are not only responsive to the core that help improve your online impression but our digital marketing services are highly effective as well with better conversion rates. Led by experts, Octopus Tech operates with exceptional service levels and attentive management skills.
Octopus Tech develops top-notch websites with great back-end support. As a leader in e-commerce development, we have experts for every available platform. Our team does a lot of brainstorming in every step of the web development process in order to create custom websites, mobile apps, e-commerce portals etc. for our clients. We not only deliver cutting edge web development for your projects but also help develop innovative online marketing strategies that work best for your business.
Relying on our specialization in providing best voice support services to our global clients with the help of experience drawn from our staff of service industry veterans, Octopus Tech is not just your average call center service provider that assist you with inbound/outbound calling services, we provide the support system which in itself is sufficient to take care of all your future corporate objectives and maybe even more. It’s what made us one of the most sought after outsourcing companies in India.
Our approach towards non-voice encompasses almost every aspect of our company. And unlike other call center outsourcing providers, Octopus Tech is primarily committed to driving innovation in the open. We provide unparalleled chat and email support in order to drive continuous improvement to your business in terms of quick and easy access to information, compliance, cost efficiency etc. Also, our quality driven non-voice support processes are available at a highly economical cost.
A unique model is prepared to be deployed during the entire engagement cycle with the client.
This process is designed to view businesses keeping end-to-end perspective in mind.
After gathering info, we provide business processes that best suit the company’s needs.
Since goals for each process is different, our model identifies the right levers that need to be pulled.
Complete transparency is maintained throughout the entire progression of the project.
So, regardless of whether you are looking for technical improvements, cost-effective solutions, improvements in service quality, or simply a call center service provider to rely on, we are more than confident that our legendary B2B and B2C support services will exceed your expectations in almost all the areas wherever outsourcing has stretched its legs so far.
What sets us apart is our dedication towards offering a truly customized service for our clients.
We offer extreme flexibility in terms of our processes and operations to give every single client a unique offering made just for their
business requirements. We offer scalability that lets us expand our operations to help you with ease. No matter the size of the project, we are always ready for it.
Unlike other outsourcing companies, we do not offer a cookie cutter approach and realize the unique needs of different companies. By partnering with Octopus Tech, you get a partner that completely understands how to help grow your business.
By providing unmatched services, Octopus Tech, since 2011, has excelled in solving client’s challenges whether it is to outsource web design and development, voice and non-voice support, virtual assistant or e-surveillance. We have clients on a global scale with whom we try to fulfill our mission of delivering extravagant outcomes in this demanding new digital age.
I approached Octopus Tech to help me create my e-commerce website. I was so happy with their work, it was very efficient. I was satisfied with the very first design they showed me. Overall a great experience.
Octopus Tech provided me with a responsive and mobile friendly website and that too at very affordable rates. They have a very professional team of developers that know what they are doing. They were also very helpful whenever I approached them again regarding questions about my site’s maintenance.
I needed a mobile app developed for my business and these guys really delivered. They completed the project well ahead of schedule and the end result was mind-blowing. I would recommend these guys to all my associates as their service is truly value for money.