WELCOME
We are a creative group of people
who design influential brands and
digital experiences.

Driving Innovation to
Call Center Outsourcing

We are a leading call center outsourcing firm with clients on a global scale. We offer creative solutions to our partners to help them play a meaningful role in people’s lives. We are the future of outsourcing.
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SERVICES

We’ve got everything you need to launch and grow your business.

Octopus Tech is a dynamic, new model call center outsourcing organization that is as flexible as its customers are unique. We use our many years of industry level experience to ensure that our clients get the results they deserve. We are as much dedicated about working on projects today as we were back since this company was established.

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Web Design

Web design is an extremely important part of any project/brand. That’s why our web designers leave no stone unturned when it comes to bringing out your dream to reality. Our outsourced web design services are not only responsive to the core that help improve your online impression but our digital marketing services are highly effective as well with better conversion rates. Led by experts, Octopus Tech operates with exceptional service levels and attentive management skills.

95%
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E-commerce Development

Octopus Tech develops top-notch websites with great back-end support. As a leader in e-commerce development, we have experts for every available platform. Our team does a lot of brainstorming in every step of the web development process in order to create custom websites, mobile apps, e-commerce portals etc. for our clients. We not only deliver cutting edge web development for your projects but also help develop innovative online marketing strategies that work best for your business.

90%
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Voice Support

Relying on our specialization in providing best voice support services to our global clients with the help of experience drawn from our staff of service industry veterans, Octopus Tech is not just your average call center service provider that assist you with inbound/outbound calling services, we provide the support system which in itself is sufficient to take care of all your future corporate objectives and maybe even more. It’s what made us one of the most sought after outsourcing companies in India.

92%
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Non-Voice Support

Our approach towards non-voice encompasses almost every aspect of our company. And unlike other call center outsourcing providers, Octopus Tech is primarily committed to driving innovation in the open. We provide unparalleled chat and email support in order to drive continuous improvement to your business in terms of quick and easy access to information, compliance, cost efficiency etc. Also, our quality driven non-voice support processes are available at a highly economical cost.

97%
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How We Work

Know our process of delivering best results.

  1. An Integrated Model

    A unique model is prepared to be deployed during the entire engagement cycle with the client.

  2. Focus On End-to-End Process

    This process is designed to view businesses keeping end-to-end perspective in mind.

  3. Addressing Client’s Requirements

    After gathering info, we provide business processes that best suit the company’s needs.

  4. Pulling The Right Levers

    Since goals for each process is different, our model identifies the right levers that need to be pulled.

  5. Deploying Transparency

    Complete transparency is maintained throughout the entire progression of the project.

An Integrated Model
A unique model is prepared to be deployed during the entire engagement cycle with the client.
Focus On End-to-End Process
This process is designed to view businesses keeping end-to-end perspective in mind.
Addressing Client’s Requirements
After gathering info, we provide business processes that best suit the company’s needs.
Pulling The Right Levers
Since goals for each process is different, our model identifies the right levers that need to be pulled.
Deploying Transparency
Complete transparency is maintained throughout the entire progression of the project.

We are the best at
What we do

At Octopus Tech, we make it our mission to know your business requirements inside and out.

So, regardless of whether you are looking for technical improvements, cost-effective solutions, improvements in service quality, or simply a call center service provider to rely on, we are more than confident that our legendary B2B and B2C support services will exceed your expectations in almost all the areas wherever outsourcing has stretched its legs so far.

What Sets Us Apart

What sets us apart is our dedication towards offering a truly customized service for our clients.

We offer extreme flexibility in terms of our processes and operations to give every single client a unique offering made just for their
business requirements. We offer scalability that lets us expand our operations to help you with ease. No matter the size of the project, we are always ready for it.

Unlike other outsourcing companies, we do not offer a cookie cutter approach and realize the unique needs of different companies. By partnering with Octopus Tech, you get a partner that completely understands how to help grow your business.

Our roots go deeper than you think

By providing unmatched services, Octopus Tech, since 2011, has excelled in solving client’s challenges whether it is to outsource web design and development, voice and non-voice support, virtual assistant or e-surveillance. We have clients on a global scale with whom we try to fulfill our mission of delivering extravagant outcomes in this demanding new digital age.

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PORTFOLIO

Check out awesomeness delivered so far.

From global to local scale, we partner with companies on their way toward digital transformation. Ours is the revolutionizing way driven to success fueled by your passion.
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Testimonials

What our happy clients think about us.

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Contact Us

Have something in mind? Let’s talk.

We are always ready to hear suggestions and comments on how we can better serve our clients. Please feel free to send us your comments, observations, and information requests through this email form.