Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.
Generating leads is one of the most vital functions of any business team. New leads are the life-blood of a company’s financial growth as it ensures a solid flow of new clients. New clients mean more growth for the company and all the stakeholders involved in it. These days businesses have so many different channels … Continue reading “Does Telemarketing Still Have a Place in Lead Generation?”
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Australia is a growing economy. In the fiscal year 2017-2018, they reported a GDP growth of 2.9%. There has been a major growth, especially in the service sector of Australia. It is safe to say that a majority of the economic boom in Australia’s business is because of their service sector and the new companies … Continue reading “How Australian Companies Benefit from Outsourcing to India”
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Generating solar leads is not a task of putting butter on bread. In recent times, the solar industry taking a boom in different countries like the USA, Australia, India, etc. and becoming a major trend. An increased need to cut the electricity costs led to a surge into great demand for solar panels. However, solar … Continue reading “Solar Lead Generation – Tips to Get Some Smart Solar Leads”
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With increasing market challenges, customer service jobs are becoming tougher. Dealing with different people and trying to meet their expectations is not an easy task. It takes patience, sharp intellect and wisdom to navigate through the various customer moods. And after all the hurdles provide a professional service. Customer service has become an essential part … Continue reading “Customer Service Provocations – How to Assist Efficiently”
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Cloud Computing is a game changer in the world of BPOs. In today’s tech times where companies sought to shave costs off non-core activities, they opt to third-party service providers. But shedding off the traditional systems, now they’re looking firstly for the cloud services before making a choice. Cloud is a new form of outsourcing … Continue reading “Is Cloud Computing Services a new mode of Business Process Outsourcing?”
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Outsourcing can make your brand image and the same way spoil it. It can bring expertise to an area of business don’t have in-house. There are many arguments against using outsourcing or hiring the third party for your tasks. But from the past few years, the handing over business activities to other companies become more … Continue reading “Going to Hire Outsourcing Partner – Avoid These Slips”
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Customers are the most focused trait for any small business. But it may be difficult for a tiny business to answering the phone calls while handling day to day office operations. On the same note, answering calls is important as with poor customer services there are more chances to lose business. So, what to do … Continue reading “How Call Center Services are Helpful for Small Businesses?”
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Customers these days have high expectations and it impacts your customer experience management. Somewhere your business design is matter in this case. As if you are dealing in B2B your marketing methods are different and when you deal with a customer, the method you used is different. By using different methods and strategies, whatever customer … Continue reading “How Customer Experience Differently Affected B2B and B2C?”
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