Customer service outsourcing

Customer service outsourcing

Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.

E-Commerce Sector Exploring benefits of Customer Service Outsourcing

customer service outsourcing

In urban India, e-commerce sites are starting to overtake regular brick and mortar retail stores in terms of sales and increase on customers. When your e-commerce site sees such a growth in the number of visitors and customers, you need to enhance the level of your customer service to keep them happy. The growing competition … Continue reading “E-Commerce Sector Exploring benefits of Customer Service Outsourcing”

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How Internet of Things will Effect your Contact Center

Contact Center

The internet of things is changing the world around us. In business, there is hardly any sector that is left untouched by this technology. IoT helps businesses carve out new business models that can effectively take them into the next phase of innovation. Your contact center also will see changes that will not just have an … Continue reading “How Internet of Things will Effect your Contact Center”

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