The outsourcing industry has become an integral part of today’s business environment. The need to cut costs and focus on core competencies has led to the emergence outsourcing BPO services in India.
Octopus Tech Solutions is an Indian outsourcing company that provides you with customized solutions that are tailor-made for your business requirements. Our business process services are scalable to adjust to your business goals and our areas of expertise range across multiple industries and verticals. Our domain knowledge is something that you can bank upon.
We offer various services like – inbound call center services, outbound call center services, telemarketing services, and technical support services. Our call center gives you the best quality of BPO services including reduced handling time as well as a quick resolution to customer queries.
Technical as well as nontechnical chat services are part of our BPO services offer multi-channel support that every customer demands today. With our chat support services, your customers get real-time assistance while they are browsing your website. This reduces support time drastically.
Email is the main channel of customer communication. Your business needs a strong email support service to ensure your customers get a fast response from you and are satisfied with the resolution provided. We provide your customers with professional and timely business process services to address their every query or challenge.
Get accurate, error-proof and customized data entry services. Our elite team at Octopus Tech, a leading BPO service provider offers 100% error-free data entry service. We cover multiple formats like PDF, HTML, XML etc. Online catalog services, data mining services, data processing and more.