Octopus Tech Solutions is an emerging call center services company offering a wide range of BPO solutions that help our clients achieve new levels of profitability. Our Call Center in Noida offers state of the art call center services to businesses from across India and the world. We provide world class and tailor-made outsourcing services that suit your business’s requirements.
Some of the services we offer in our Call Center in Noida are –
Your customers are invaluable and we take care of them as such. Our customer care outsourcing services enhance customer satisfaction and boost customer loyalty. We handle everything from general inquiries, customer complaints to resolving customer issues and getting valuable feedback from them that can help improve your services.
We offer helpdesk outsourcing services to companies that offer any technical product or services to its customers. Our services include troubleshooting issues, educating customers regarding proper use of services/products, helping customers with various settings and other technical issues that customers may face.
Our outbound/inbound services help businesses increase their revenue and profits. In our outbound sales services, potential customers are contacted and pitched your products/services by explaining their various benefits. The Inbound sales service involves converting a caller with a general inquiry into a paying customer.
Chat support outsourcing services help businesses reach their customers where they are most active, online. A large number of young customers prefer chatting with representatives rather than calling. That is why our chat support services are the best way to offer multi-channel customer support to your customers.
To know more about our services or to get a quote, contact Octopus Tech today.
Plot # 96, 4th floor, Udyog Vihar, Phase 1, Gurgaon