BPO Company

BPO Company

Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.

Things to Consider Before Outsourcing Back Office Processes

Backoffice outsourcing

In business, there two types of roles that the staff has to carry out.  These are customer facing roles and back office roles. Back office tasks include wide range administrative tasks like order processing, accounts, and billing, data processing, data scrubbing, logistics etc. These back-office tasks are incredibly important to the effective functioning of the … Continue reading “Things to Consider Before Outsourcing Back Office Processes”

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Why Outsourcing BPO Services To India Is Still A Good Choice

outsourcing to India

Western countries have been outsourcing BPO services to India for the last two decades. India has been the preferred destinations for all western nations to outsource various services like customer support, technical support, lead generation and many other BPO processes. This is not just limited to voice support but also non-voice processes like chat support, email … Continue reading “Why Outsourcing BPO Services To India Is Still A Good Choice”

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