Chat support services

Chat support

Today’s customers want support on multiple channels. They are not just satisfied with only having a helpline number to call. They require 24/7 chat support so that they can get any query answered or any issue resolved while they browse through your website. Check out some of the services that are covered under our Call center vertical:

Benefits Of Chat Support:

1. Real Time Assistance

Customers get real-time assistance while they are browsing your website. This reduces support time drastically.

2. Convert Visitors To Customers

You have an opportunity to convert website visitors to customers. There is also scope for upselling or cross-selling to existing customers.

3. Gather visitor information

Know your website visitor information in real-time by interacting with them.

4. Reduce Cart Abandonment

Helps reduce cart abandonment in e-commerce sites and increase sales.

Why choose us?

  • 1. Well trained and qualified staff
  • 2. 24/7 chat support capability
  • 3. Scalable and customized chat solutions
  • 4. Detailed reporting of customer interactions and feedback

To know how we can customize our solutions to suit your business requirements, contact us today.

Would you like us to send you a quote?