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Find latest industry news, trends as well as tips & tricks that you may find interesting to read all in one place.

Infographic: Octopus Tech’s Call Center Services in India

Infographic Banner image

Octopus Tech is an emerging Indian outsourcing company that offers a wide range of call center services in India. Check out this infographic to learn more about our services –

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Importance of Customer Retention Strategy for Your Business

Customer Retention

No matter if you are a start up or an established organization, your core focus is always on growth. By growth, I mean the acquisition of more customers or more clients that can enhance the revenue of your business. Most businesses ignore the fact that they lose a handful of customers each month as long … Continue reading “Importance of Customer Retention Strategy for Your Business”

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Why You Should Outsoure your Help Desk Services to India

Help Desk Services

Help Desk services are offered by companies that manufacture and sell electronic devices to their consumers. These devices can include desktops, laptops, peripheral devices like scanners, printers, routers etc. These can also include hand help gadgets like smart phones or tablets.  These companies want to provide technical support or help desk services to their customers … Continue reading “Why You Should Outsoure your Help Desk Services to India”

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5 Reasons to Outsource Your Lead Generation Services

Outsource Lead Generation

Lead generation is one of the most crucial aspects of a business. It helps businesses get more clients and that leads to an increase in their overall revenue. Since this is an ongoing and never ending process, the pressure to generate high quality and valid leads and that too in a high quantum can be … Continue reading “5 Reasons to Outsource Your Lead Generation Services”

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Increase your Company’s Revenue by Outsourcing Telemarketing Services

Outsourcing Telemarketing Services

Telemarketing is a time-tested method of getting leads or generating sales. This can involve cold calling a database of customers and informing them about your product or service’s benefits. The objective is to either make a sale over the phone or to get a lead. Telemarketing is a sales strategy followed by many businesses both … Continue reading “Increase your Company’s Revenue by Outsourcing Telemarketing Services”

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Why Your Start up Should Outsource its HR Functions

HR-Outsourcing

Your company’s HR department carries out several important functions. From managing pay roll to taking care of employee benefits. HR department also handles filing paperwork and training and development of the staff. If you are a start up or a company that cannot handle having such a complex department in-house, then outsourcing HR functions may … Continue reading “Why Your Start up Should Outsource its HR Functions”

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Recruitment Process Outsourcing – A Smarter way to Recruit

Recruitment Process Outsourcing

The concept of Recruitment Process Outsourcing (RPO) is still new to many companies. There are so many businesses that go through the pains of first hiring and setting up their entire human resource department. Then, they hire recruiters who will actually carry through the daunting task of sourcing several profiles of eligible candidates and then … Continue reading “Recruitment Process Outsourcing – A Smarter way to Recruit”

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5 Reasons Why You Should Outsource Data Entry Services

Data Entry Outsourcing

Outsourcing data entry services is essential for your business if you do not want your own staff to get buried under a ton of data that needs organizing really quickly and accurately. Your staff has their own core competencies and special skills that they were hired for. I am sure data entry was not one of … Continue reading “5 Reasons Why You Should Outsource Data Entry Services”

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